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Hotel English: Extending Your Stay
Role-Play Exercise 1
| Receptionist: | — Reception. Good morning. How can I help you? | |
| You: | — ... | |
| Receptionist: | — Just a moment, please, madam.... All right. I´ll extend your reservation until Wednesday. | |
| You: | — ... | |
| Receptionist: | — You´re welcome. |
Role-Play Exercise 2
| Receptionist: | — Reception. Good morning. May I help you? | |
| You: | — ... | |
| Receptionist: | — Just a moment, please. ... I´m sorry sir, the hotel is fully booked over the weekend. I´m afraid you´ll have to check out tomorrow morning by noon. Would you like me to get you a room in another hotel? | |
| You: | — ... |
Role-Play Exercise 3
| Receptionist: | — Good morning. May I help you? | |
| You: | — ... | |
| Receptionist: | — Sure. If I can. | |
| You: | — ... | |
| Receptionist: | — One moment, please. Let me see. ... Sorry, I´m afraid the hotel´s full and there´ll be someone taking your room. | |
| You: | — ... | |
| Receptionist: | — Certainly, madam. If you speak to the porter he´ll take care of it. | |
| You: | — ... | |
| Receptionist: | — Don´t mention it. |
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